Vietnam's E-commerce Value to Reach $39 Billion by 2025 – OpenGov Asia

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Vietnam’s e-commerce value will reach US$ 39 billion by 2025, ranking second in terms of e-commerce growth in Southeast Asia, according to the Vietnam E-Commerce White Book 2022. The report was released by the Vietnam E-commerce and Digital Economy Agency under the Ministry of Industry and Trade.
As per the White Book 2022, the total revenue of Vietnam’s Internet economy is forecast to reach US$ 57 billion by 2025, second only to Indonesia. Vietnam also has the second highest percentage of consumers shopping online in the region, after Singapore. The country’s business-to-customer (B2C) retail e-commerce revenue this year is estimated at US$ 16.4 billion.
The White Paper 2022 estimates that the country’s e-commerce economy would see several annual records this year. Specifically, it is estimated that for the first time, the number of online shopping consumers in Vietnam will reach 57 million people.
The value of online shopping for the first time reached US$ 260- $285 per person. The proportion of B2C e-commerce revenue will exceed 7%, reaching from 7.2%-7.8% market share in the total retail sales of consumer goods and services in Vietnam. On a global scale, the Vietnam E-commerce White Paper 2022 forecasts that retail e-commerce revenue will reach around US$ 5.6 billion this year, up about 12.7%. It is forecast that this number would reach US$ 7.4 billion by 2025.
According to an official from the Vietnam E-commerce Digital Economy Agency, the Vietnam E-commerce White Paper 2022 was built to provide a comprehensive view of the country’s e-commerce situation after the impact of the pandemic, along with new legal regulations taking effect.
Like previous publications, this White Paper is built from the results of a survey of nearly 5,000 consumers and about 10,000 businesses, along with aggregate data from several reputable organisations around the world. The COVID-19 pandemic significantly affected the trade and service activities of Vietnam and the world last year, the Vietnam E-commerce and Digital Economy Agency said. The negative growth of some service industries accounted for a large proportion, reducing the overall growth rate of the service sector and the whole economy.
In that context, Vietnam’s e-commerce still maintained a stable growth rate of 16%, retail revenue reached US$ 13.7 billion last year. The proportion of e-commerce retail revenue in the total retail sales of goods and services reached 7%, up 27% over the same period in 2020.
Entering 2022, the government’s decree dated 25 September 2021 amending and supplementing several articles of a decree from May 2013 on e-commerce officially came into effect. The legal framework for e-commerce activities has been improved to meet development requirements, especially in the context of Vietnam’s e-commerce growing rapidly in recent years, accounting for an increased proportion in the domestic trade system, contributing to building trust for consumers, as well as ensure the management role of the state.
Prime Minister Pham Minh has ordered raising the proportion of people using online public services from the present 18% to 50% by the end of 2023. Pham made the announcement while chairing a meeting aimed at seeking ways to accelerate administrative procedure reform held in Hanoi earlier this week.
Minh asked for the effective implementation of Resolution No.02 on the continued implementation of major tasks and solutions to improve the business environment and national competitiveness in 2022. Also, the scheme on developing the application of data on population, identification and electronic authentication data for national digital transformation for the 2022-2025 period.
He requested authorities to simplify 59 administrative procedures between state agencies and increase the satisfaction level of people on administrative procedure settlement to 80% by 2023 and 90% by 2025. The rate of administrative documents received and processed online via public administrative units must achieve over 90%. Further, by the end of June next year, all the documents handled by ministries and agencies and provincial-level administrative agencies must be processed online.
So far, Vietnam has reduced and simplified over 1,100 business regulations and approved the plan to reduce and simplify 1,700 regulations at 125 legal documents. Meanwhile, 699 administrative procedures have been approved for decentralisation, accounting for 13.47%. Currently, there are 11,699 one-door administrative units nationwide, including 57 provincial-level units.
53 out of 63 localities have integrated into the public service portal and the electronic one-stop information system. The nation has provided 3,805 public services online at levels 3 and 4 with more than 2.8 million accounts. Over the last eight months, over 4.78 million documents were processed online, three times higher than the same period last year while more than 129.6 million documents were synchronised, doubling the figure made in the same period in 2021. More than 2.6 million online payment transactions worth over US$ 117 million were carried out, 16 times higher than the same period last year.
In 2020, Vietnam approved the National Digital Transformation Programme by 2025, with an orientation toward 2030. The programme will target businesses, cooperatives, and business households that want to adopt digital transformation to improve their production, business efficiency, and competitiveness.
Under the strategy, all national databases including those for population, land, business registration, finance, and insurance should be online and connected, with shared data on a government reporting information system. The inspection of state management agencies must be done through digital systems and information systems. The annual labour production is to be increased by 8% by 2030.
It also aims to make 50% of banking operations by customers electronic, 50% of the population own digital checking accounts, and 70% of customer transactions made through digital channels. 50% of decisions on lending, small, and consumer loans of individual customers are expected to be automated and 70% of work and service records at credit institutions will be processed and stored digitally. By 2030, the government wants the digital economy to contribute around 30% to the GDP. It also aims to be among the top 50 countries in e-government development and the third in ASEAN by the end of this decade.
Tembusu Conversations is a new series of dialogue seminars presented at Tembusu College each semester. Dialogues with professionals from many sectors aim to familiarise students with technology advancements and financial, geopolitical, and social developments.
Dr Lee Kai-Fu, CEO of a full-service venture capital business and former President of a prominent internet search engine, sees the future of AI and automation as “plenitude” or the condition of being full/complete – as defined in the dictionary.
He outlined five prospective drivers. These five driving forces can function in silos to impact change, or they can come together synergistically, like with automation and energy, which are predicted to cut material and labour costs through autonomous robots.
Automation could make life sciences gadgets smaller, faster, cheaper, and more precise, thus, Dr Lee anticipates quantum computing to mature in the next two decades and power the next wave of innovation.
Recent advances in quantum computing put much of today’s encryption, including Bitcoin, at risk. AI will replace some jobs in the next decade, but it can’t entirely replace humans. This underlined the significance of finding and fostering career talents for intellectually difficult and long-lasting AI professions while embracing technology as a tool and collaborator in one’s work.
Dr Lee is optimistic that numerous prospects await other countries like Singapore. Referring to computer firms having local headquarters. With this, he encouraged young people to pursue careers with them, believing they would teach valuable entrepreneurship lessons.
NUS highlighted that the goal of AI is to create intelligent computers that can simulate human cognitive abilities, such as perceiving, learning, and problem-solving. In the past decade, advancements in machine learning have made artificial intelligence one of the most intriguing and rapidly evolving areas of computer science.
Even though there are still many unanswered concerns, several AI approaches are already mature enough to be deployed and utilised in daily life, such as voice-based assistants, self-driving cars, and automatic photo organising.
Tembusu College is one of four residential colleges located in University Town (UTown), which is an extension of the main Nationa University of Singapore (NUS) campus at Kent Ridge. The institutions, which are the first of their kind in Singapore and Southeast Asia, provide a unique alternative to undergraduate campus life.
Meanwhile, this year, it was revealed that NUS Computing Associate Professor Ilya Sergey and Assistant Professor Trevor Carlson were the recipients of a prestigious research award. The programme grants unlimited funds and promotional credits to academics that explore interdisciplinary research subjects.
Prof Sergey’s research proposal focuses on programme synthesis, while Prof Carlson’s focuses on expediting the Boolean Satisfiability (SAT) problem solution. This year, there were a total of 74 recipients from 51 universities in 17 countries.
Awardees will get access to more than 300 companies’ public datasets and will be able to use AWS artificial intelligence and machine learning services and tools. Under the supervision of a faculty member, the award will additionally support the work of up to two graduate or postdoctoral students for one year.
Prof Sergey’s research proposal integrates formal verification, distributed systems, and programme synthesis, fields in which he and his team have been conducting research over the past few years.
The synthesis job in this context is to automatically construct a model that correctly simulates the behaviour of real system implementation and is phrased in a way that enables automated proof of its qualities of interest, such as the crash resilience of a replication protocol. He said that the team’s method is the first of its type to use programme synthesis techniques to produce formal system specifications with the intention of verifying them.
The University of Hong Kong (HKU) and ASTRI signed a Memorandum of Understanding (MoU) on 19 September 2022 aimed at closer cooperation in research and technology transfer, and in nurturing R&D talents for the future. The Vice-President and Pro-Vice-Chancellor of HKU and the Chief Executive Officer of ASTRI signed the MoU on behalf of both parties.
Under the agreement, HKU and ASTRI will determine their respective intellectual property rights and ownership of R&D results, so as to facilitate the commercialisation of joint R&D or implementation projects under the jurisdiction of both parties or affiliated institutions of HKU, shorten the research time of joint R&D projects, and effectively make use of resources to improve and increase the implementation of R&D results.
HKU and ASTRI will work together on a project basis to enable the exchange and development of vision between them, including the determination of the contribution of each stakeholder in the development of R&D results, as well as the ownership, funding arrangements, project implementation responsibilities and intellectual property protection of R&D results of relevant joint projects, so as to explore opportunities for technology commercialisation with the intellectual property owned by both parties and make the implementation and mass production of local R&D more effective.
The focus of the cooperation will be to make good use of resources to improve the R&D quality, accelerate and improve the commercialisation process, bring more practical technologies to the government, industry and society, and support Hong Kong to become a world-class smart city.
The Vice-President and Pro-Vice-Chancellor of HKU stated that in-depth cooperation between HKU and ASTRI will effectively combine the cross-disciplinary R&D strengths of both parties, seize more opportunities for technology transfer and commercialization of results, and nurture R&D talents in Hong Kong, which will be of great benefit to the development of I&T in Hong Kong and the entire region.
Meanwhile, the Chief Executive Officer of ASTRI stated that in recent years, the HKSAR Government has invested a lot of resources to support the development of I&T and encourage youngsters to embark on the R&D road. The collaboration between ASTRI and HKU this time provides a better platform for aspirants.  More resources will be allocated to promote I&T and build Hong Kong into an I&T hub in the Asia-Pacific region.
HKU has a prolific research history and the University strives to attract and nurture outstanding scholars through excellence and innovation in its research and knowledge exchange activities. Its research areas cover a wide range of issues with the aim of benefitting industries, businesses, and the community.
Meanwhile, the Hong Kong Applied Science and Technology Research Institute (ASTRI) was founded by the Government of the Hong Kong Special Administrative Region in 2000 with the mission of enhancing Hong Kong’s competitiveness through applied research.
ASTRI’s core R&D competence in various areas is grouped under four Technology Divisions: Trust and AI Technologies; Communications Technologies; IoT Sensing and AI Technologies and Integrated Circuits and Systems.  It is applied across six core areas which are Smart City, Financial Technologies, Re-Industrialisation and Intelligent Manufacturing, Digital Health, Application Specific Integrated Circuits and Metaverse.
Over the years, ASTRI has nurtured a pool of research, I&T talents and received numerous international awards for its pioneering innovations as well as outstanding business and community contributions. As of 2021/22, ASTRI has transferred almost 1,250 technologies to the industry and has been granted over 1,000 patents in the Mainland, the US, and other countries.
The Land Information Minister, Damien O’Connor, recently announced a joint Trans-Tasman partnership, which will provide Australasia with world-leading satellite positioning services that are up to 50 times more accurate than current services. This is expected to boost economic productivity, sustainability, and safety.
Businesses, communities, farmers, and first responders across Australia and New Zealand will reap the benefits from greater satellite positioning accuracy with the award of an AUD$ 1.18 billion, 19-year contract to bring the Southern Positioning Augmentation Network (SouthPAN) to life.
As per a press release, services will be available in the next few weeks. The SouthPAN project will immediately improve the accuracy, reliability, and availability of existing satellite positioning systems in Australasia. SouthPAN will provide instant, accurate, and reliable positioning to users across all of Australia and New Zealand’s land and maritime zones without the need for a mobile phone signal or internet,
With SouthPAN, search and rescue operations will be able to work better in poor weather conditions and remote places. It will help drive innovation in fenceless farms and precision agriculture, which will improve productivity and lift sustainability credentials. Future applications include tracking shipping and navigating drones and unmanned vehicles.
Independent analysis of SouthPAN shows it has the potential to benefit many major sectors in New Zealand from transport, construction, and utilities to agriculture, forestry, and horticulture. The quantified economic benefits from this are estimated to be $864 million over the next 20 years and will provide New Zealanders with greater economic security into the future.
SouthPAN is the Southern Hemisphere’s first satellite navigation augmentation service. This is crucial digital infrastructure for the future, and the government expects the actual benefits to be greater over the project’s lifespan. In the time to come, products on the market will use this infrastructure to create value in new ways for businesses and consumers, O’Connor added.
New Zealand’s partnership with Australia was vital to accessing this technology and O’Connor acknowledged them for partnering on this significant investment. “Without this partnership, the cost of entry would simply be too great for New Zealand to take on alone,” he said.
Australia’s Minister for Resources, Madeleine King, explained the investment is a major commitment between the Australian and New Zealand governments, providing broad benefits for all of Australasia. “We’ve already demonstrated that industry and the community can use this for ground-breaking applications that increase safety, improve productivity, and drive innovation across a broad range of industries,” King stated. SouthPAN is estimated to generate over AUD$6 billion in benefits to the Australian economy over the next 30 years.
The network will enable mining companies to install more accurate collision avoidance systems on automated mining haul trucks or allow visually impaired citizens to navigate cities with pinpoint assistive technologies. Further, it will enable light aircraft to land more safely in remote rural areas in all weather conditions, bringing benefits for essential services such as the Royal Flying Doctor Service and the communities they serve.
A compact, autonomous gadget with a flexible sensor that can be attached to the skin has been developed by engineers at the Georgia Institute of Technology along with Stanford University to measure the changing size of tumours beneath the skin.
The battery-operated, non-invasive device is sensitive to one-hundredth of a millimetre (10 micrometres) and can wirelessly transmit results to a smartphone app in real-time at the touch of a button.
According to the researchers, the device tag FAST short for Flexible Autonomous Sensor measuring Tumours represents an entirely novel, affordable, hands-free, and accurate method for testing the efficiency of anti-cancer medications. On a larger scale, it could lead to promising new cancer treatment possibilities.
Researchers test thousands of potential cancer treatments on mice with subcutaneous tumours each year. Few make it to human patients, and the process of discovering novel medicines is sluggish since technologies for evaluating the shrinkage of tumours in response to medication therapy require weeks to determine a response.
The inherent biological heterogeneity of tumours, the limitations of existing measurement methods, and the relatively small sample sizes make medication tests challenging and laborious.
Metal pincer-like callipers are not appropriate for measuring soft tissues, and radiological techniques cannot provide the continuous data required for real-time assessment. While calliper and bioluminescence tests frequently need weeks-long observation periods to read out changes in tumour size, FAST can detect changes in tumour volume on a minute-timescale.
The FAST sensor is comprised of a skin-like, elastic polymer with an embedded layer of gold circuitry. This sensor is attached to a small electronic backpack designed by Yasser Khan and Naoji Matsuhisa, two former post-docs and co-authors.
The device monitors the membrane’s strain, or how much it stretches or contracts, and transfers this information to a smartphone. Using the FAST backpack, possible therapies connected to tumour size reduction can be promptly and confidently ruled out as useless or expedited for further investigation.
According to the experts, the new device offers at least three substantial improvements. First, it allows continuous monitoring because the sensor is physically attached to the mouse and remains in place during the duration of the experiment.
Second, the flexible sensor envelops the tumour and is consequently able to measure difficult-to-detect changes in form that cannot be detected by other methods. FAST is autonomous and non-invasive. It is affixed to the skin like a bandage, is battery-powered and wirelessly connected.
Following sensor placement, the mouse is unconstrained by the gadget or wires and scientists are not required to actively touch the mice. FAST packs are also reusable, cost approximately $60 to assemble, and can be connected to a mouse in a matter of minutes.
The breakthrough is the flexible electronic material developed by FAST. The skin-like polymer is coated with a coating of gold, which, when stretched, generates microscopic fissures that alter the material’s electrical conductivity.
Stretching the material increases the number of cracks, which in turn raises the electrical resistance of the sensor. When the material compresses, the cracks reconnect, and conductivity is enhanced. Researchers defined how fracture propagation and exponential changes in conductivity might be theoretically linked to dimensional and volumetric changes.
The researchers had to overcome the risk that the sensor itself could skew results by providing excessive pressure on the tumour, thereby compressing it. To avoid this danger, they meticulously matched the mechanical properties of the flexible material to those of skin, making the sensor as malleable and pliable as actual skin.
After the Covid-19 issue hit the Philippines in 2020, government organisations, well-established libraries, academic institutions, and concerned organisations started offering online library services to assist students, instructors, researchers, and citizens with their information needs.
The Department of Education (DepEd) is required to digitise all textbooks and reference books it determines are necessary for the public education of primary and secondary students under Senate Bill No. 477, also known as the Philippine Online Library Act.
These will be assembled in the envisioned Philippine Online Library, which the DepEd and the Department of Information and Communications Technology (DICT) would jointly run. Thus, the digital textbook copies will be shared between the DepEd and the National Library of the Philippines.
As an addition to the country’s current online library services, which were established during the pandemic’s breakout two years ago, Senator Win Gatchalian wants to develop a free online library for primary and secondary students.
Gatchalian, who is also the head of the Philippines’ Senate Committee on Basic Education, emphasised the importance of digital education technologies in ensuring learning continuity and bridging learning gaps caused by school disruptions.
Public libraries, one of the nation’s paths to educational resources, should remain pandemic-proof – universal and accessible – regardless of the geographic location and type of gadget used by the students, he continued.
Gatchalian cited the 2021 World Bank report, which revealed that when remote learning was deployed during the epidemic, 95.5 per cent of low-income households used paper-based learning modules and resources.
With this, the DepEd shall provide computers, laptops, and other suitable devices to all public elementary and secondary schools across the country to ensure access to digitised texts.
The Free Internet Connection in Public Places Act, also known as Republic Act 10929, requires the DICT to offer all public elementary and secondary schools free, dependable, and secure internet access.
Research by UNICEF and the United Nations Educational, Scientific, and Cultural Organisation (UNESCO) claims that as schools reopen, high, low, and no-tech innovations can help to mitigate learning losses and offer fresh resources and educational materials to reach the most marginalised children.
In the meantime, Philippine President Ferdinand “Bongbong” Marcos Jr. stated that to serve the people effectively, create more jobs, and ensure the nation’s economic revival, the Philippines should be on par with other nations in terms of technological innovations in the digital and modern age.
He claimed that the Philippine government had gone a step further and that, in addition to being a sustainable mode of operation, it would also be the sole mode of operation for the country in the years to come.
The government hopes to explore the endless possibilities and take advantage of the many brilliant ideas that professionals must continue growth and promote new advancements in this area, to secure the nation’s economic regeneration and create more jobs.
The President claims that this effort is a natural fit for the Bangko Sentral ng Pilipinas’ three-year Digital Payments Transformation Roadmap, which encourages the digitalisation of payments to increase financial inclusion.
The strategy aims to integrate 70 per cent of Filipino adults into the official financial system by the end of the next year and to digitise at least 50 per cent of all retail transaction volume.
The programme will advance other government digitalisation initiatives in addition to offering digital banking services to local government units (LGUs).
Thailand’s Digital Economy Promotion Agency (DEPA) has received technical assistance from the U.S. Trade and Development Agency (USTDA) to enhance the information and communications technology (ICT) infrastructure along with the development of smart city initiatives in Phuket.
“Working closely with DEPA, Phuket has been proactive in adopting purposeful technological solutions to improve the well-being and economic viability of its citizens and visitors. Thanks to the strong support of both USTDA and the Phuket Provincial Government, we are confident that this technical assistance will lead to a long-term citizen-centric digital transformation and strengthen ties among all parties involved,” says Dr Nuttapon Nimmanphatcharin, DEPA President and Chief Executive Officer.
The USTDA is happy to cooperate with DEPA and the Phuket Provincial Government to achieve their goals as Thailand has an ambitious smart cities agenda, according to Enoh T. Ebong, USTDA Director.
He added that by assisting Phuket in the deployment of these innovative and cutting-edge solutions, they will have a good influence on the lives of Thais and the millions of international tourists that visit each year. Their work will also assist to generate chances for U.S. companies to provide the types of technologies and services that Phuket needs.
Moreover, the USTDA assistance, according to the US Embassy in Thailand, will help develop technical requirements and a detailed strategy for the development of the Phuket Smart City Data Platform – a tool that leverages data and technological innovations to improve the efficiency and effectiveness of city management and citizen services.
The aid will facilitate the modernisation of Phuket’s integrated operations centre and essential ICT infrastructure, including traffic control and emergency communications systems, fibre-optic networks, data servers, cloud migration, cybersecurity, and 5G development.
Gwendolyn J. Cardno, Chargé d’Affaires at the US Embassy in Bangkok, on the other hand, stated that the project is a great example of how the Thai-U.S. partnership can stimulate a vibrant digital economy and provide direct benefits for Thais while supporting the nation’s efforts to build a greener, smarter, and higher-value tourism sector. She added that with the U.S. as a partner, Thailand will be able to benefit from decades of American invention and thrive in this era of the digital revolution.
Furthermore, Thailand has proclaimed the success of its hosting of the APEC Women and the Economy Forum (WEF) and has vowed to promote women’s empowerment and gender equality alongside other APEC member nations.
Anucha Burapachaisri, Deputy Secretary-General to the Prime Minister and Acting Government Spokesperson, recently revealed Thailand’s accomplishments in hosting the APEC Women and the Economy Forum (WEF).
Thailand and other APEC nations agreed during the summit to encourage networking for inclusive female empowerment, underlining that a friendly and accommodating environment for women to thrive is critical to promoting equitable and sustainable economic growth in the region.
The meeting also emphasised the importance of preventing and eliminating all forms of gender-based violence and discrimination against women and girls, as well as empowering and advancing women and gender equality in the Asia Pacific region by 2040, to achieve an open, dynamic, resilient, and peaceful Asia-Pacific community for the prosperity of all people and future generations.
As host of APEC 2022, Thailand envisions a robust and sustainable economy and society by implementing the Bio-Circular-Green (BCG) Economy model, according to a government spokesperson.
This strategy combines and synergizes three economic methods that leverage technology and innovation to create value, reduce waste, and encourage sustainable enterprises.
Thai authorities have reaffirmed their commitment to fostering female empowerment in all areas to achieve balanced and inclusive digital and socioeconomic as well as environmental progress.
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